About Us

Introduction
Who We Are
Trefoil Care Services is a disability care organisation that exists to support people with physical, intellectual and multiple disabilities achieve their goals in life.
We provide support when and where you need it, whether it’s in your home, at school, or in the community. We are passionate about providing high-quality support that is individualised to our client’s needs. At Trefoil Care Services, we see the person, not the disability.
About
About Us
Trefoil Care Services was founded in 2013 as a Nursing, Rehabilitation, Personal Care, Disability Care, Aged Care, Respite and Home Care service organisation.
Service plans are developed in consultation with our clients, their families and/or guardians and treating teams to ensure that the clients’ needs are met. The maintenance and maximisation of client independence is supported within the home and wider community.
Services are provided to clients according to their needs from support 24 hours a day, 7 days per week to assistance as little as two hours a month.

Our Values

Quality
We value quality as the appropriate standard for all services and practices, and foster this by continuous improvement.

Innovation
We encourage innovation in our practices and services.

Integrity
We value honesty, respect and integrity in all relationships.

Client Focus
We respect the dignity and rights of our clients. We acknowledge their beliefs, regardless of their cultural, spiritual or socioeconomic background.

Collaboration
We value equally all people who make a contribution to Trefoil Care Services to achieve shared goals.

Learning Culture
We promote continual learning and development through an environment that supports education, training and mentoring by teaching others.
Vision Statement
To remain leaders in Nursing, Rehabilitation, Personal, Disability, Aged Care, Respite and Home Care Services in Australia delivering timely, accessible, integrated and quality services.
Mission Statement
Understanding of and willingness to practice within the National Standards for Disability Services.
Willingness to participate in continual professional development activities in home based programs and well as health institutions.

Strategic Direction
Trefoil Care Services aims to ensure we employ a motivated workforce who will embrace our business’s values, and compliment the co-operation and collaboration needed to achieve the effective application of our processes for continual improvement.
We are aiming to open an office space in Ballarat where we can run larger programs for group activities and support a learning and development environment for our clients.